« Is Your Law Firm Invisible Online? Do Something About It | Main | Marketing Strategy: Before, During and After »

June 23, 2011


Loretta Ruppert - LexisNexis

Allison, I enjoyed this post and the breadth of questions you challenge attorneys with for making it easier for their clients to work with them. Advancements in web-based and desktop technology can give firms a great boost in improving client communication, case management and the overall customer experience. Firms that want to increase client satisfaction via technology need total buy-in from all team members to ensure adoption and usage rates are maximized.

The comments to this entry are closed.

  • Allison C. Shields
  • 631-642-0221

Receive posts in Email

My Photo


  • This website is for education and information purposes only, is not intended to provide legal advice. No attorney-client relationship exists or is created by the use of my site or the products services described. This site should not be used as a substitute for competent legal advice from a professional attorney in your state.